Game Changers

Game Changers sessions offer an opportunity to get a compelling look into the minds of today’s most influential leaders in business and career development. These sessions are opportunities for you to expand your thinking and see business challenges through a different lens. You’ll gain new skills and approaches to help you become a Game Changer in your own company.


WEDNESDAY, APRIL 11
8:00 am – 9:00 am

Advancing Your Career: A Focus on the Five Pillars of Progress     

Pete Smith, SmithImpact           

You know that career advancement is important to you. For some, that means getting promoted. For others, it may mean moving into a position that fits you better. To take advantage of the opportunities that await you or to create new opportunities that don't currently exist, it requires that you excel in five specific categories that are relevant to both your personal and professional life.

Examining each of the five “pillars of progress,” participants will design relevant action items in each category that will assist them in their career advancement. The difference between those who excel and those who stay stuck may be determined by how well they excel in each of these five pillars.

After this presentation, you will:

  • Understand the relationship between performance, expectations and interpretation.
  • Recognize how your perspective increases your opportunities.
  • Learn how to use people… for all the right reasons.

WEDNESDAY, APRIL 11
9:15 am – 10:15 am

Built for Legacy: Developing and Leading Teams That Matter  

Pete Smith, SmithImpact

Any team can be great at least once. But success in today's business environment isn't built on fluke excellence or isolated great performances. The best teams and the best organizations are those that can sustain high levels of performance year after year. It requires today's leaders to understand and implement crucial keys of hiring, retention and engagement. Tangible takeaways are provided to empower you to make a significant difference immediately upon your return to the office.

After this presentation, you will:

  • Understand why creating and solidifying organizational, team and individual identity is the first foundation in hiring, retention, productivity and engagement.
  • Recognize and identify the unspoken reasons for declining morale and culture.
  • Identify how to create a more positive and productive environment.
  • Explore “outside the comfort zone” methods to drive a sustainable, engaged workforce and elevate productivity.

WEDNESDAY, APRIL 11
2:45 pm – 3:45 pm

 Women in Retail FM: Empowering the Brand of You  

Mandy Rennehan, The Blue-Collar CEO & Founder of Freshco

Branding on a business level is common, but today branding is becoming just as important on a personal level. After all, you might work for a business that works with other businesses, but it is people working with people that makes business relationships valuable.

Why should you build your personal brand? Building a recognizable personal brand opens professional opportunities. Creating a vision for your future and implementing that vision can lead to a feeling of trust with your peers and long-term success and satisfaction.


WEDNESDAY, APRIL 11
4:00 pm – 5:00 pm

The Future of Work in an Aging Industry

Elisa Webb-Hill, XYZ University

As Baby Boomers begin to retire, a massive turnover is expected for the facilities maintenance industry. You must start to position your organization to attract top talent, drive breakthroughs, and serve customers better. Employers need to understand and prepare for the evolution of the workforce.

The sooner organizations adopt the future-focused mindset, skills, and strategies needed to thrive in an increasingly virtual and flexible work environment, the sooner they will realize economic benefits. Although the future is difficult to predict, a number of likely scenarios have emerged which depict the workforce of the future and the strategic implications for employers looking not just to stay ahead of the curve but to shape it to their competitive advantage.

In this presentation, executives will learn about the chief workforce indicators of change, how to position their companies to be innovative and responsive to these changes to attract top talent and win in the marketplace.

After this presentation, you will:

  • Capitalize on and manage changing employer-employee relationships and workplace attitudes.
  • Adapt your workplace to a commitment-based work model and enforce a culture of learning.
  • Keep a blended, multi-generational, diverse and global workplace engaged.
  • Promote leadership development supported by measurements and results.
  • Learn key strategies and tactics being used by organizations in building and developing their talent pipeline.

WEDNESDAY, APRIL 11
4:00 pm – 5:00 pm

Unscripted Mindset: Think Faster, Lead Smarter, Act Now       

Jennifer Spear, Clean Slate Strategies

As a Retail Facilities Professional, you are always prepared with plans, projects and timelines. But, the pace of change has accelerated and brought new challenges – new competition, modified maintenance requirements and different buying behavior. Ideas that worked in the past may no longer be working. Sticking to the same script doesn't spark change and innovation.

In this session, you will be introduced to The UnScripted Mindset that will allow you to create opportunity in the face of uncertainty. Based on the principles of improv and problem solving, The UnScripted Mindset will allow you to react swiftly and effectively to change, arm you to manage in the moment and spur you to innovate without fear so as to remain relevant to your customers and stakeholders.

Learn strategies to challenge long-held assumptions and create opportunity in the face of uncertainty and ambiguity. Laugh while you learn the critical skills to manage the UnExpected, the UnPredictable and the UnAvoidable.